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Marker.io – Visual Website Feedback

By Marker.io
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  • Reviews
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  • Development

Description

Marker.io is the best way for agencies and product teams to collect visual and developer-friendly feedback from colleagues and clients on your WordPress site without driving developers crazy.

Get feedback with screenshots & technical metadata directly into your favorite project management tool.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

How it works

With Marker.io, your clients and colleagues can submit their feedback and bug reports directly on your WordPress site.

The feedback widget automatically captures a screenshot that your reporter can annotate to get their point across.

All issues are sent into your favorite project management tool, with all the technical data needed by developers to understand and reproduce issues.

Thanks to our 2-way sync integrations, you can chat and notify status changes to your clients without ever leaving your favorite project management tool.

Best features

  • On-site reporting: Your clients and colleagues don’t need to install anything to send feedback and bug reports.
  • Screenshot and annotations: All feedback will include a screenshot of the page that reporters can annotate directly on your site.
  • Destinations: Connect your website directly to your favorite issue tracker or project management tool.
  • Widget customization: Build your own form and customize the look and feel to match your branding.
  • Field synchronization: All your fields from your favorite tools are pulled into your Marker.io forms, even the custom fields.
  • Responsive and mobile-ready: Report feedback on any browser and mobile device.
  • 2-way sync integration: Notify reporters as soon as your team closes an issue inside your favorite project management tool.
  • Technical metadata: All issues come with useful developer-friendly data like the page URL, browser version, screen size and more.
  • Console log recording: Client-side errors and logs in the console are automatically recorded and added to your issues.
  • Commenting: Ask questions, get approvals and chat with clients on individual issues.
  • Feedback portal: Give your best clients an overview of all the feedback they have previously reported.

WordPress plugin features

  • No-code installation: Install the Marker.io website widget without having to manually embed a snippet code.
  • WordPress users only: Activate the feedback widget for every website visitor or limit visibility only to users that are logged in to your WordPress site.
  • Reporter email and name auto-fill: Your WordPress user email and name will be automatically populated when reporting issues.
  • Feedback portal: Clients can access the feedback they previously reported directly in WordPress.

For more information on installation, you can read our guide here.

2-way sync with your favorite tool

Connect your WordPress site to your favorite bug tracking and project management tools such as:

  • Asana
  • Bitbucket
  • ClickUp
  • GitHub
  • GitLab
  • Jira
  • Linear
  • Monday.com
  • Notion
  • Shortcut
  • Slack
  • Teamwork
  • Trello
  • Wrike

What customers are saying

Marker.io is used by 1500+ product teams and digital agencies. Here is what they say:

“Clients used to send us emails, documents, spreadsheets and even PowerPoints for feedback. Now we just use Marker.io.” – Nathan Monk, Founder at Smile Agency
“Our developers can now see bugs through the reporters’ eyes, with no information getting lost.” – Monty Kosma, CTO at Darcy Partners

Start a free trial

Anyone can start a 15-day free trial, no credit card needed. You can start a free trial here.

Screenshots

  • Built-in website annotations
  • Connect WordPress to Jira, Trello and more
  • Plugin settings
  • Feedback Portal
  • Client view
  • Technical metadata & screenshots
  • Supported destinations

FAQ

What is Marker.io?

It’s a lightweight widget that you install on your site to help you collect visual feedback from clients and colleagues. All feedback is sent and synchronized with your favorite project management tool.

How much does Marker.io cost?

All plans come with a 15-day free trial. Once your trial is over, our plans start at $39/mo and include unlimited websites and unlimited projects. For more information on pricing, go here.

Do I need a paying account to install the plugin?

You will need a Marker.io account, however anyone can start a 15-day free trial without needing to provide a credit card. You can start a free trial here.

Does Marker.io work on local & staging environment?

Absolutely! You can install our plugin on any environment.

Can I customize the look and feel of the widget?

You bet! You can change to color, text, placement and configure the form as you wish.

Will the widget slow down my site?

Marker.io’s feedback widget is loaded asynchronously (like Google Analytics) – It does not impact page loading and rendering times. Additionally, we are using a strong CDN to ensure the best user experience.

Which browsers are supported?

We are supporting all major browsers, both for desktop and mobile.

I found a bug. How can I contact support?

Send us an email at support@marker.io or use the live chat on our website.

Does the Marker.io plugin work with WooCommerce?

Yes, the plugin is compatible with WooCommerce.

Reviews

Best review Plugin on the market

mrnuk2612 فبراير 8, 2022
If you want to be more productive and professional, this is a tool that will help you do so.

Perfect

studiometa67 يناير 10, 2022
We used Marker.io for few years now and it was so good to discover their plugin now !

Best bug logging tool

Jonny MacEachern يناير 6, 2022
I've used a number of bug logging tools (Bugherd, Usersnap, etc) and Marker.io > all

Marker.io for WP is amazing

niclas0at0undeco دجنبر 10, 2021
We've been using marker.io for some time now in our custom client projects, and while it's still quite easy to install on those platforms, it's beyond easy with the WordPress plugin! Now with a breeze we can install new locations for our clients, with minimal hazzle, and without bothering our developers and the whole process of merging new updates into production. It's also at great amount of quality of life features in the settings page in WP plugin. The only thing I would change is the position on the Admin, I'd prefer to have it in Tools rather than in Settings, but hey, that's an issue that is smaller than small. Excellent plugin.

Amazing feedback tool, and a great plugin!

eridesignstudio نونبر 2, 2021
This plugin allowed us to get Marker.io up and running on one of our large-scale website projects within just a few minutes. I really like that you can control the display for posts types, users, and page status. That provides so much flexibility. The Marker team really thought this through well. We tested the Asana integration on the Marker.io dashboard and we're blown away by the UI/UX and the flexibility that the tool provides. They certainly have our business.

Awesome!

joshmlabs يوليوز 7, 2021
This service makes it way easier to collect our clients feedback!
Read all 13 reviews

Contributors & Developers

“Marker.io – Visual Website Feedback” is open source software. The following people have contributed to this plugin.

Contributors
  • markerio

“Marker.io – Visual Website Feedback” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “Marker.io – Visual Website Feedback” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.1.3

  • Added review button
  • Removed unwanted footer replacement
  • Updated some external URLs
  • Disabled button in wp admin iframes

1.1.2

  • Updated some external URLs

1.1.1

  • Fixed version numbers

1.1.0

  • Listed menu item under Settings to avoid cluttering the menu.
  • Kept menu item on top-level for Guests.
  • Added a setting to display the button in the WordPress admin

1.0.3

  • Fixed some style conflicts.

1.0.2

  • Minor fixes.

1.0.1

  • Added utms.

1.0.0

  • Initial release.

Meta

  • Version: 1.1.3
  • Last updated: 3 شهور ago
  • Active installations: 1,000+
  • WordPress Version: 4.7 or higher
  • Tested up to: 5.9.3
  • PHP Version: 5.6 or higher
  • Languages:

    English (US) and Swedish.

    Translate into your language

  • Tags:
    bug-trackingfeedback widgetscreenshotvisual feedbackwebsite feedback
  • Advanced View

Ratings

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  • 5 stars 13
  • 4 stars 0
  • 3 stars 0
  • 2 stars 0
  • 1 star 0
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Contributors

  • markerio

Support

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