{"id":287633,"date":"2026-03-12T07:58:20","date_gmt":"2026-03-12T07:58:20","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/freelancer-support-system\/"},"modified":"2026-04-30T16:06:13","modified_gmt":"2026-04-30T16:06:13","slug":"gayatri-freelancer-support-system","status":"publish","type":"plugin","link":"https:\/\/ary.wordpress.org\/plugins\/gayatri-freelancer-support-system\/","author":23462120,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1","stable_tag":"1.1","tested":"6.9.4","requires":"5.0","requires_php":"","requires_plugins":null,"header_name":"Freelancer Support System \u2013 Client Ticket Manager for WordPress","header_author":"Gayatri Pol","header_description":"Owner + Client Ticket System with Safe Mode, File Attachment, Email & WhatsApp Notifications.","assets_banners_color":"114e77","last_updated":"2026-04-30 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Built by a developer who has delivered 50+ websites, this tool is designed to solve real-world communication gaps.<\/p>\n\n<p>No more missed messages. No more confusion. Everything is organized, tracked, and easy to manage.<\/p>\n\n<ul>\n<li><strong>Save Time:<\/strong> Reduce back-and-forth communication.<\/li>\n<li><strong>Stay Organized:<\/strong> Move from scattered messages to a structured workflow.<\/li>\n<li><strong>Improve Professionalism:<\/strong> Give your clients a dedicated portal for their requests.<\/li>\n<\/ul>\n\n<h3>Key Features<\/h3>\n\n<ul>\n<li><strong>Centralized Ticket System:<\/strong> Manage all client requests from a single dashboard.<\/li>\n<li><strong>Structured Tasks:<\/strong> Convert vague client messages into actionable tickets.<\/li>\n<li><strong>Status Tracking:<\/strong> Clearly mark work as Pending, In Progress, or Completed.<\/li>\n<li><strong>WhatsApp Updates:<\/strong> Send instant progress notifications to clients.<\/li>\n<li><strong>Lightweight Performance:<\/strong> Optimized for speed and minimal server impact.<\/li>\n<li><strong>Clean UI:<\/strong> A simple, intuitive admin interface designed for productivity.<\/li>\n<\/ul>\n\n<h3>Who is this plugin for?<\/h3>\n\n<ul>\n<li><strong>Freelancers<\/strong> managing multiple client projects simultaneously.<\/li>\n<li><strong>WordPress Developers<\/strong> needing a simple way to track change requests.<\/li>\n<li><strong>Agencies<\/strong> managing maintenance plans for multiple websites.<\/li>\n<li><strong>Anyone<\/strong> tired of losing track of client requests in email threads.<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to the <code>\/wp-content\/plugins\/freelancer-support-system<\/code> directory, or install via the WordPress plugins screen.<\/li>\n<li>Activate the plugin through the 'Plugins' screen in WordPress.<\/li>\n<li>Open the <strong>Support System<\/strong> dashboard from your admin menu.<\/li>\n<li>Start managing client tickets easily!<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20this%20plugin%20require%20any%20external%20service%3F\"><h3>Does this plugin require any external service?<\/h3><\/dt>\n<dd><p>No, it works completely inside your WordPress installation.<\/p><\/dd>\n<dt id=\"can%20clients%20submit%20requests%3F\"><h3>Can clients submit requests?<\/h3><\/dt>\n<dd><p>Yes, a simple submission form allows clients to send requests directly to your dashboard.<\/p><\/dd>\n<dt id=\"does%20it%20support%20whatsapp%20notifications%3F\"><h3>Does it support WhatsApp notifications?<\/h3><\/dt>\n<dd><p>Yes, you can trigger WhatsApp updates to keep your clients informed in real-time.<\/p><\/dd>\n<dt id=\"is%20it%20suitable%20for%20agencies%3F\"><h3>Is it suitable for agencies?<\/h3><\/dt>\n<dd><p>Yes, it is designed to scale from solo freelancers to small agency teams.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1<\/h4>\n\n<ul>\n<li>Optimized plugin title and description for better discoverability.<\/li>\n<li>Added comprehensive workflow infographic to the assets.<\/li>\n<li>Refined the screenshot descriptions for better user onboarding.<\/li>\n<li>Minor CSS fixes for the admin dashboard.<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Initial release of the core ticket management system.<\/li>\n<\/ul>","raw_excerpt":"Freelancer support plugin to manage client requests as tickets inside WordPress with status tracking and WhatsApp updates.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/287633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=287633"}],"author":[{"embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/gayatripol"}],"wp:attachment":[{"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=287633"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=287633"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=287633"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=287633"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=287633"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/ary.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=287633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}