This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Rocket.Chat LiveChat

Description

Help customers visiting your website make buying decisions in real-time by adding this live chat app. They can contact your sales agents with one simple click. Personal attention, answers, and receommendations will improve customer satisfaction and increase repeat business.

Build trust and relationship with your customers through immediate feedback and real-time conversations. Investment on interactive custom support via this live chat app can provide an immediate boost in your bottomline.

Rocket.Chat Live Chat plugin allows website visitors to chat with you directly. You can handle multiple incoming chats yourself, or assign them to your sales agents (even work-at-home agents).

Unlike other WordPress chat plugins, Rocket.Chat Live Chat plugin works with the world’s most popular 100% open source chat server – Rocket.Chat. This means you can run and operate your own chat server and never have to pay any monthly fees to have Live Chat on your website. It also means that you are supported by a community of over 40,000 Rocket.Chat servers with hundreds of thousands of users worldwide in over 22 countries.

Rocket.Chat Live Chat plugin also has the following class-leading features:

  • works great with visitors on mobile phones or tablets
  • works great with on-the-go agents working from phones, tablets, or laptops
  • customizable triggers to selectively chat with high sales potential visitors
  • support for selective redirect to multiple departments
  • management dashboard based monitoring of call flow and chat activities
  • form for message when no agent is available
  • customization satisfaction survey after chat
  • transfer to other agents
  • confer with additional agents

There is no comparison, only Rocket.Chat Live Chat plugin offers:

  • free, no cost, 100% open source chat server that you can run yourself
  • file upload and download for support documents and photos
  • live link support for video viewing within the chat
  • built in optional geo-location
  • knowledge base integration to enhance support services
  • transfer to voice and/or video chat
  • amazing extension possibilities through the use of intelligent “bots”

Don’t wait, try Rocket.Chat Live Chat plugin today; boost your bottomline and get rid of the old stale plugin that costs you dearly every single month.

Screenshots

  • Registration form for customers
  • View of the chat window
  • Offline form for sending messages

Installation

  1. Upload rocketchat-livechat-wp to the /wp-content/plugins/ directory or install through WordPress plugins interface
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to Settings-> Rocket.Chat LiveChat and enter the URL of your Rocket.Chat installation and save.
  4. If you do not have a Rocket.Chat installation please visit https://rocket.chat and setup your Rocket.Chat

FAQ

Installation Instructions
  1. Upload rocketchat-livechat-wp to the /wp-content/plugins/ directory or install through WordPress plugins interface
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to Settings-> Rocket.Chat LiveChat and enter the URL of your Rocket.Chat installation and save.
  4. If you do not have a Rocket.Chat installation please visit https://rocket.chat and setup your Rocket.Chat
I don’t have Rocket.Chat installed. Where can I get it?

Please visit https://rocket.chat to download and setup Rocket.Chat

Do you offer Rocket.Chat a service?

Yes, please visit here to get in touch.

Can this plugin be used for chat between WordPress users?

No, this plugin is only for support messaging, i.e. customer contacts sales with questions about the service.

Reviews

أبريل 10, 2018
As a user of Rocket.Chat i wanted to test this plugin on my website. It took me exactly 4 minutes to make it work properly as i wanted. Awesome and thanks for the plugin 😉
دجنبر 8, 2017
This plugin is awesome if you want to integer a livechat on wordpress. You must configure livechat on your rocket.chat installation. More on configuration on this page https://infos-reseau.com/livechat-sur-un-site-web-cms-drupal-et-wordpress/. Très bon plugin qui intègre un livechat sur wordpress. Attention, la configuration du plugin est basique, il faut configurer le livechat sur rocket.chat. un tuto de configuration sur cette page: https://infos-reseau.com/livechat-sur-un-site-web-cms-drupal-et-wordpress/
نونبر 18, 2017
This plugin is just a stub, a skeleton of what could have been a plugin that's described. You can look at the source code here: https://github.com/mbanusic/wp-rocketchat-livechat . As you can see from the code it does absolutely nothing other than declare itself as a plugin, register with WP Admin, and that's it. There is absolutely no functionality to perform anything else. This plugin is nothing but the developer's dream, it does not actually exist...
شتنبر 3, 2016
If you are thinking about integrating live chat on your website, Rocket.Chat will easily save you about $100/month for a team of five agents. Chat is basically free these days but live chat is not. This is a splendid integration. Hats off to the Rocket.chat crew who have built us an independent citadel of real time communication. Thank you ladies and gentlemen. It's much appreciated.
Read all 4 reviews

Contributors & Developers

“Rocket.Chat LiveChat” is open source software. The following people have contributed to this plugin.

Contributors

“Rocket.Chat LiveChat” has been translated into 3 locales. Thank you to the translators for their contributions.

Translate “Rocket.Chat LiveChat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0.1

  • Update script for loading livechat
  • Update “Tested up to” tag

1.0.0

  • Initial setup